24/7 virtual assistant providing customer service, personalized banking services and data collection for the fintech industry.

Jinnee

Jinnee is a 24/7 virtual assistant that helps companies in the fintech industry with customer service, personalized banking services, and data collection.

Jinnee for Fintech
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Jinnee – your fintech virtual assistant
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Do I need to buy insurance to get a loan?
I don’t want to recieve notifications
Company working time
What problems Jinnee could solve
Limited capacity
Support department cannot process every request
Long waiting time
Customers located in different timezones
Repetitive queries
Can be automated to save time
Time-wasters
Create toxic work environment
We are your best match
Fintech
tartups
If you have a huge amount of incoming requests
Online
banks
If you don’t have an offline office
Brick-and-mortar
Banks
If you want to simplify your communication
Use cases
Enhanced marketing strategy
Customer satisfaction is the key and the main element to crack the code is to understand your client. Jinnee collects and analyses all inquiries to provide you with the valuable insight into the needs and wants of your clients. She is always learning and finding ways to improve further as she continues to works for you. You can observe what she has learnt over time, adjust her behaviour and may even come up with a new solution based on the patterns.
Personalized banking services
Jinnee’s role in your company is a virtual financial advisor. She will be helping your clients with their needs. Now they will be able ask questions and receive replies within seconds. With Jinnee on board, there will be no need to stay on the line and wait to check how much you have spent last month on restaurants.
When you need an expert advice on a good saving plan, options for deposit, better budgeting, and many more, Jinnee will offer relevant financial products and suitable solutions for you. She does it with a personal touch since she is familiar with the background of each and one of your clients.
24/7 Customer Support
Jinnee is great solution for the round-the-clock customer support. It is ready to answer anytime regardless of the working hours and traffic peaks and moreover, exactly when the client needs a quick response. For example, while visiting a foreign country if you face any problem with any banking services, a chatbot can help you solve it within minutes instead of going through the time-consuming call center procedure.
Jinnee can handle 80% of customers’ requests, but still, you need human support to deal with the rest of 20% of complex tasks.
Enhanced marketing strategy
Customer satisfaction is the key and the main element to crack the code is to understand your client. Jinnee collects and analyses all inquiries to provide you with the valuable insight into the needs and wants of your clients. She is always learning and finding ways to improve further as she continues to works for you. You can observe what she has learnt over time, adjust her behaviour and may even come up with a new solution based on the patterns.
Personal area
Using Jinnee, you can create your own polls and complex chatbots with a clear visual designer.
Without any programming or technical skills, It is now possible to create chat bots based on ready-made templates, as well as create fully customized assistants.
Our platform provides clear visual analytics gathered by your bot in real time
Create you personal area
Insightfull Statistics
Track your key metrics to improve your AI bot.
You will be surprised how easy and interesting it could be.
Create you personal area
Benefits
Natural language processing
We built it with our team of AI experts using the latest open-source algorithms. We adapt and train these algorithms to address your customers’ needs, allowing our bots to improve customer satisfaction from day 1.
Automated learning
Let your bot identify and learn from your client’s intents.
Insightful analytics
Track your key metrics to improve your AI bot.
Quick access to the information
Jinnee can easily find documents in your corporate storage and send them to the client in a mater of seconds.
How to start work with us
Contact us
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Give us your contacts if you want to request a demo or ask for a personal consultation. Or just write to
hello@jinnee.co
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© 2022, Jinnee.co

Jinnee is a virtual assistant that helps companies in the fintech industry with their customer service needs. It is available 24/7 and can help customers with simple queries such as loan and insurance questions. It also offers personalized banking services, such as providing advice on savings plans and budgeting. Jinnee can handle 80% of customer requests, but there are still some complex tasks that require human support. Additionally, Jinnee collects customer data to help companies understand their clients better, which can lead to an improved marketing strategy.

Jinnee

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