Conversational Ai Platform For Customer Support - Cohere.AI Answers by Cohere
Cohere is a platform that helps customer service teams provide better support to their customers. It uses artificial intelligence (AI) to understand language, not just keywords, and provide personalized answers to customers over any channel. AI is used to extract answers from past conversations and turn them into personalized answers with a single click. It also provides advanced analytics to identify potential issues and content gaps so that they can be resolved quickly. Cohere works with leading support organizations to achieve industry-leading outcomes, such as ramping up automated tickets by 60%, increasing customer loyalty, reducing customer service costs, and providing faster 24/7 service.